Privacy Policy

Last Updated: April 29, 2025

1. Introduction

Welcome to ShopCompare. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

2. Information Collection

We collect several types of information from and about users of our website, including:

  • Personal Identifiers: Such as name, email address, phone number, and shipping address when you create an account or make a purchase.
  • Payment Information: Credit card numbers and billing information when you make a purchase (note that payment information is processed by our secure payment processors and is not stored on our servers).
  • Account Information: Username, password, and account preferences.
  • Shopping Behavior: Products viewed, compared, added to wishlist, or purchased.
  • Device Information: IP address, browser type, operating system, device information, and browsing patterns.
  • Communications: Feedback, survey responses, customer service interactions, and other communications you send us.

We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties such as our business partners and service providers.

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Providing, operating, and maintaining our website and services
  • Improving, personalizing, and expanding our website and services
  • Understanding and analyzing how you use our website
  • Developing new products, services, features, and functionality
  • Processing transactions and sending related information including confirmations and invoices
  • Sending you technical notices, updates, security alerts, and support messages
  • Communicating with you about products, services, offers, promotions, and events
  • Providing customer service and responding to requests, inquiries, and feedback
  • Monitoring and analyzing trends, usage, and activities in connection with our website
  • Detecting, preventing, and addressing technical issues and fraudulent activities
  • Complying with legal obligations and protecting our rights

We process your information for these purposes based on our legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Regular security training for our staff
  • Physical security measures for our facilities
  • Monitoring systems for detecting and addressing security incidents

We regularly review and update our security practices to enhance protection. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact information provided below.

5. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
  • Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
  • Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

6. Third-Party Sharing

We may share your personal information with the following categories of third parties:

  • Service Providers: Companies that help us provide our services, such as payment processors, cloud hosting providers, email service providers, and customer support tools.
  • Business Partners: Retailers and merchants whose products are listed on our platform for price comparison.
  • Analytics and Advertising Partners: Companies that help us understand how users interact with our website and deliver relevant advertisements.
  • Affiliates: Companies related by common ownership or control, who may process your information for the purposes already described.
  • Legal Authorities: When required by law, court order, or other legal process, or to protect our rights or the rights of others.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the Contact Information section.

Please note that these rights may be limited in some circumstances by local law requirements.

8. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

ShopCompare Privacy Team

Email: privacy@shopcompare.com

Phone: +1 (555) 123-4567

Address: 123 Commerce Street, Suite 500, San Francisco, CA 94103, USA

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.

This privacy policy was last updated on April 29, 2025 and is subject to change. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.